Service Engineer

Responsible for resolving the service issues at client place with minimum escalations and ensure customer satisfaction. 2. Aims in generating service revenues through AMC, spare selling, small sales etc., 3. Coordinates with customer care, update the call status and acknowledgement from the client. 4. Understanding the service call customer details from the database about the systems installed and past service records. 5. Attend the service accordingly to customer service process and deliver se…