Customer Success Manager - Platform Adoption & Implementation

Work Description : This isn't a passive support role. You'll own the relationship with your markets, understand their workflows deeply enough to spot what's blocking adoption, and drive the changes needed to move markets from reluctant users to advocates. You'll work across market POCs, medical reviewers, content owners, IT business partners, and the development team — connecting dots that don't connect themselves. What will you do? Market Engagement: Own market engagement activities for AI-Ass…